Your privacy is our priority. This document clearly and transparently explains how KRM88 collects, uses, stores, and protects your personal data as a member of our online betting platform. Please read it carefully — your understanding of your privacy rights matters to us.
Our privacy policy is built on six core principles that ensure your personal data is always handled with full responsibility and respect.
All personal data and financial transactions of KRM88 members are protected by 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions. Your data is never transmitted or stored in an unsecured form. Our systems are regularly audited by independent third parties to ensure consistent and up-to-date security standards.
KRM88 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes, and never will. Your data is collected solely for platform operations, identity verification, payment processing, and legal compliance — not to be packaged as a commercial product.
KRM88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all collection, processing, and storage of your personal data is carried out in accordance with the legal standards set by the Malaysian government to protect the privacy rights of Malaysian citizens and residents.
You have the full right to access, correct, transfer, or request the deletion of your personal data at any time. Such requests can be submitted through your KRM88 account settings or by contacting our support team. We will process every request within the timeframe prescribed by law.
KRM88 members' personal data is stored in data centres protected by rigorous physical and digital security measures, including multi-layered access controls, 24/7 monitoring, and redundant backup systems. Data retention periods are aligned with legal and operational requirements — data that is no longer needed is securely deleted.
KRM88 is committed to promptly notifying members in the event of any security incident involving their personal data. Notices will be sent to the registered email address within the timeframe stipulated by the PDPA. We believe transparency is the foundation of a trustworthy relationship between a platform and its members.
This Privacy Policy is issued by KRM88 ("we", "platform", "KRM88") and applies to all individuals who register as members, visit the KRM88 website, or interact with any services we provide through our online betting platform at krm88.wine.
At KRM88, we understand that your trust in us goes beyond fair gameplay or fast payouts — it also means being confident that your personal data is handled with the utmost responsibility. Since the platform launched in 2018, we have served over 500,000 registered members across Malaysia, and the privacy of each and every one of them is a commitment we take very seriously.
This policy outlines the types of data we collect, the purposes for collecting it, how we protect it, the circumstances under which we may share it, and your rights over your own personal data. We have made every effort to present this information in plain, straightforward language — free of confusing legal jargon — because we want you to genuinely understand it, not simply tick a consent box.
KRM88 only collects personal data necessary for legitimate operational purposes. We do not collect excessive or irrelevant data beyond the scope of the services we provide. Below are the categories of data we collect and their sources:
| Data Category | Example Information | Source |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Provided by you at registration |
| Contact Data | Email address, phone number, residential address | Provided by you at registration or during a profile update |
| Financial Data | Bank account numbers, e-wallet numbers, deposit and withdrawal records | Collected during financial transactions |
| Gaming Data | Betting history, games played, wins and losses | Automatically generated during platform use |
| Technical Data | IP address, device type, web browser, operating system | Collected automatically when you access the platform |
| Usage Data | Login activity, active session duration, pages visited, features used | Collected automatically via cookies and system logs |
| Communication Data | Live chat transcripts, support emails, call logs | Recorded during interactions with the KRM88 support team |
KRM88 uses members' personal data on valid legal grounds and for specific purposes only. Below is how we use your data and the legal basis for each use:
KRM88 does not sell members' personal data to any third party. However, in operating our platform in a lawful and responsible manner, there are limited circumstances in which we may need to share your data with certain parties:
KRM88 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, alteration, or accidental deletion. These measures include:
KRM88 uses cookies and similar tracking technologies to enhance the user experience, analyze platform usage, and deliver more relevant content. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings or via the cookie management panel available on the KRM88 website. Please note that disabling essential or functional cookies may affect the performance and usability of the platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the international privacy principles we adhere to, you have the following rights regarding your personal data held by KRM88:
You have the right to request a copy of all personal data we hold about you. Requests are processed within 21 business days.
If your personal data is inaccurate or out of date, you have the right to request a correction by contacting our support team.
You may request the deletion of your personal data, subject to any mandatory legal retention requirements that cannot be waived.
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide any reason.
In certain circumstances, you may request that we restrict the processing of your data while a query or complaint is being resolved.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider should you choose to do so.
The KRM88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If you are a parent or guardian with reason to believe that your underage child has registered a KRM88 account or submitted personal data to our platform, please contact us immediately at support@krm88.wine. We will investigate the matter promptly and take appropriate action, including closing the account and deleting all associated data as quickly as possible.
In the course of its operations, KRM88 may need to transfer your personal data to servers or service providers operating outside Malaysia — particularly in the context of working with international game providers such as Evolution Gaming, Pragmatic Play, and Playtech, which maintain technical infrastructure across multiple countries.
Every cross-border data transfer carried out by KRM88 is subject to the following safeguards:
KRM88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or for the period required under applicable Malaysian law. Our data retention guidelines are as follows:
When data is no longer required and the mandated retention period has lapsed, KRM88 will delete or anonymise that data securely using procedures appropriate to the sensitivity of the data involved.
The KRM88 platform may contain links to or integrations with third-party services — including but not limited to payment providers such as Touch 'n Go, GrabPay, DuitNow, and local Malaysian banks you use for deposits and withdrawals, as well as international game providers offering games available on our platform.
When you click a link or access any of these third-party services, you are leaving the environment protected by KRM88's Privacy Policy. Each third-party service has its own privacy policy, which may differ from ours. KRM88 is not responsible for the privacy practices of those third parties and encourages you to read the privacy policy of each service you use.
KRM88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we provide. The date of the most recent update is always displayed at the top of this document.
When we make material changes to this Privacy Policy — meaning changes that significantly affect how we use or protect your personal data — we will:
Continued use of the KRM88 platform after the effective date of an updated Privacy Policy constitutes your acceptance of those changes. If you do not agree with any changes, you have the right to close your account and withdraw all real money balances before the new terms take effect.
KRM88 has appointed a Data Protection Officer (DPO) responsible for ensuring our platform complies with applicable privacy laws and for handling all privacy-related enquiries, requests, and complaints from members.
To contact KRM88's Data Protection Officer or submit any request relating to your privacy rights, you may use the following channels:
We are committed to responding to all privacy enquiries within 14 business days from the date of receipt. For more complex cases requiring thorough investigation, we will keep you updated within the same timeframe and provide a more accurate estimated resolution time.
Thank you for taking the time to read KRM88's Privacy Policy. Your trust in us is something we never take lightly. Every decision we make regarding your personal data is guided by our commitment to doing what is right — not merely what the law requires. Join over 500,000 KRM88 members who have entrusted their online betting experience to us.
All your financial transactions on KRM88 are protected by 256-bit SSL encryption and processed exclusively through trusted Malaysian payment channels.
All transactions are secured with 256-bit SSL. Deposits in <60 seconds. Withdrawals in <5 minutes.
KRM88's Malay-speaking support team is available 24/7 via live chat or email. For privacy-specific inquiries, email us at support@krm88.wine with the subject line "Privacy Inquiry".